Contact us

Committed to customer service

Français

Hours of Operation

8:00 am to 5:00 pm EST
Monday to Friday

Telephone

General Enquiries

416.364.8558

Member or Pensioner Information Questions

416.364.5035
1.800.668.6203 Toll Free (Canada & U.S.A.)

Customer service representatives are available Monday through Friday from 8:00 am to 5:00 pm EST.

At OPB, we are committed to delivering a high level of customer service. In keeping with this commitment, we guarantee that your call will be returned within 24 hours.

Fax

416.364.7578

On the cover sheet, please note that it is a web-related correspondence.

Email

e-services Assistance

clientservice@opb.ca

General Queries

clientservice@opb.ca

Privacy of Personal Information Queries

privacy.inquiries@opb.ca

Keep it confidential! Messages sent over the Internet are not secure - never include personal information in your e-mail. We will never send you an e-mail that contains personal information or ask you to give us this information online.

Mailing Address

Ontario Pension Board
200 King Street West
Suite 2200
Toronto ON M5H 3X6

Include your Client Number, full name, address and a number where we can reach you.

Accessibility

Documents related to our accessible client services are available upon request. Please contact us to discuss receiving information in an alternative format.

Feedback

We welcome your comments on how we provide services to you. To send us your comments:

  • Phone us at... 416.364.5035 or 1.800.668.6203 (toll free in Canada & U.S.A)
  • Email us at... clientservice@opb.ca
  • Write to us or Visit us at...
    Ontario Pension Board, 200 King St. West, Suite 2200, Toronto ON M5H 3X6
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