Member Services

OPB can help you in a number of ways

Our job is to make planning and managing your retirement planning as simple as possible. 

Online services

e-services

You can do a lot online using OPB’s e-services. It’s fast, easy, and secure. It’s easy to update your beneficiaries, marital status, and other personal information, as well as view your key pension documents.

Other services available to you include:

  • Pension Estimator
  • Buyback Calculator
  • Retirement Planner

Login to e-services now.

Not signed up? Register for e-services.

Telephone services

Client Care Centre

Have a question? Looking for a status update? Our Client Care Centre is here to help you – in-person, on the phone, or by email. Client Care Associates are available Monday through Friday from 8:00 am to 5:00 pm EST.

Telephone: 416-364-5035 or 1-800-668-6203 Toll Free (Canada & U.S.A.)

Email: clientservice@opb.ca

Presentations

Financial & Retirement Workshops

Preparing for retirement starts by having a good understanding of your financial circumstances and what things you to consider before you’re ready to retire. OPB offers different financial and retirement workshops to help you down the right path. These sessions will help strengthen your financial planning knowledge and understanding of how the PSPP fits into your overall financial plan. The workshops also provide an opportunity for you to participate in small group discussions with our advisors and other members in a similar life stage.

Find out more about our upcoming sessions.

Advisory services

Certified Financial Planners (CFP®)

Did you know that we have a team of CFPs on staff? Our Advisors are here to help you make informed decisions about your pension within your broader life and financial circumstances. Our CFPs provide unbiased advice when you need to make the important financial decisions in your life, and how to prepare you for a successful and secure retirement.

Book my 1-on-1, lets you request a one-on-one advisory meeting with a Client Service Advisor. To book a session, log into e-services and click Book my 1-on-1.

Already have a 1-on-1 booked? Learn more about our CFPs and how they can help you.