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OPB is aware that Canada Post has moved to a rotating strike position and regular mail and parcel delivery is gradually resuming but Canada Post service guarantees remain suspended. We encourage members to continue to use the document upload service on your e-services account, or you may fax documents to us at 416-364-7578. For time-sensitive requests, please contact us through email at clientservice@opb.ca, or by telephone at 416-364-5035 or 1-800-668-6203 Toll Free (Canada & U.S.A.). As a reminder, please do not send sensitive documents directly to us over email. Client Service Associates are available Monday through Friday from 8AM to 5PM, EST to assist you with document submission options in addition to any other inquiries you may have.

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